Returns

Ordering On Demand

Your Favourite STUFF delivers On Demand. This means that the production process will not run until you order. Your Favourite STUFF would like to do business in an environmentally friendly way and prevent mass production. By choosing an On Demand ordering system, you also lend a hand. Together we may be able to prevent returns and extra transport. If you have any questions prior to your order, please feel free to contact us using the form below. We will answer your question as soon as possible so that you can make an informed choice.

Returns

Of course it can happen that you are not satisfied and want to return your purchase. No problem. You have the right to cancel your order up to 14 days after receipt, without giving any reason. After cancellation you have another 14 days to return the product. You will then be credited the full order amount. If you have paid shipping costs because your order was under € 50, you will not receive these shipping costs back. The costs for returning from your home to the webshop are for your own account. Consult the website of your own carrier for the rates. If you make use of the right of withdrawal, the product will be delivered with all accessories and in the original condition and packaging Your Favourite STUFF will be returned.

Pay attention! Customized items cannot be returned.

How does the return work?

To exercise this right, please contact us within 14 days of receipt using the form below. Do not forget to enter the article number and your order number, otherwise we will not be able to process the return.

You will then receive the return instructions in the email.

After the return has been received by us, you will receive the order amount due within 14 days after receipt, provided that the product has already been returned undamaged and in good order.

If you want to exchange or return an item, this is no problem.

 

Register return

Register your return using the form below. You will receive an email with the return instructions as soon as possible. Do you just have a question? Enter 1 for the article number and order number, so that the field is filled.

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